Welcome to the new Box Support website. Check out all the details here on what’s changed.

Box sync won't upload files/changes

New post



  • Ed Ledford

    I'm having the same problem.  Any fix?

    Comment actions Permalink
  • Martin Lauko

    HI , I m having problems since today, all the time my updates or new file would not reflect on box, all the time notification of new problem item that would nt sync , i tried to restart box drive app 2times but didnot help, pleesase could you help urgently. thank you

    Comment actions Permalink
  • France

    Hi Al, 

    Welcome to the Box Community!
    This would be something our Box Support team would like to investigate with you and may require specific account information. 
    I've gone ahead and created a ticket for you so that an agent can work directly with you on looking into this. Please check your email for details.
    Thanks for your time and participation in this forum!
    Comment actions Permalink
  • Box User

    I am having trouble syncing my scanned pdf files into my Box account. Can you help?

    Comment actions Permalink

Please sign in to leave a comment.