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Box Sync Notifications

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  • France

    Hi Shirley, 

    Welcome to the Box Community!

    There has not been any recent update on the Box Sync app that may have changed the behavior of how you are being notified.

    Box Sync actually provides detailed user notifications if a file cannot be synced. To see the list of current problem files, go to the Box Sync icon in your system tray or menu bar and select the "Error Syncing File" option. For details, see https://support.box.com/hc/en-us/articles/360043697594-Box-Sync-Troubleshooting-Basics 

    If you do not see problem items in the menu, you can click "Preferences" and it will open the Box Sync status window where you can see the status of the Sync process.


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    Need help with setting up notifications so it notifies specific parties of any uploads 

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