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Box Sync Notifications

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Shirley Walker

I used to see a notification every morning that Box had synced and the time it was done.  I no longer see that.  Does that mean I have to manually sync Box and how do I do that?  Thanks.

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  • France

    Hi Shirley, 

    Welcome to the Box Community!

    There has not been any recent update on the Box Sync app that may have changed the behavior of how you are being notified.

    Box Sync actually provides detailed user notifications if a file cannot be synced. To see the list of current problem files, go to the Box Sync icon in your system tray or menu bar and select the "Error Syncing File" option. For details, see https://support.box.com/hc/en-us/articles/360043697594-Box-Sync-Troubleshooting-Basics 

    If you do not see problem items in the menu, you can click "Preferences" and it will open the Box Sync status window where you can see the status of the Sync process.

    Best,

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  • NICHOLAS JEHLE

    Need help with setting up notifications so it notifies specific parties of any uploads 

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