Message to Brent at Box Customer Support

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Stefan C. Heilmann

• February 11, 2021 10:22

You posted a fix 2 months ago, stating HIGH PRIORITY - so far no news, no fix. This is unacceptable! Playing around with command line functions or code which you disclaim smartly, does not work for us. This is your job!

pls contact us immediately

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• Official comment

  

  Howard

  • February 11, 2021 19:31

  Hi Stefan,

  We are aware of this situation and the forum thread regarding the Box Drive error you received, and our Engineering team is actively working to add support for the M1 chip on Box Drive. We recommend that you contact your Box representative if you are interested in joining our Box Desktop - M1 beta program.

  We know this is an inconvenience and we will provide further updates in the forums when we do have any changes. Thanks for your understanding.

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  Box User

  • August 22, 2023 03:12

  hi

  i would like to ask how they calculate my storage because based on my calculation there no storage take up too much 

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