Welcome to the new Box Support website. Check out all the details here on what’s changed.

Box Status

Comments

5 comments

Date Votes
  • France

    Hi Andrew, 

    Welcome to the Box Community!

    I went ahead and created a ticket for you for a Cancellations associate to help with your request.
     
    Kindly check your email for details and updates.
     
    Best,
    0
    Comment actions Permalink
  • Karolina Walichiewicz

    I have the same request. I just signed up, tried, and decided I want to cancel my trial before it becomes a subscription. Can you create a cancellation ticket for me as well? Thank you.

     P.S. What the Cancellation team really should do, for integrity, is put a direct link in Account Profile to enable users to cancel and manage their subscriptions themselves. 

    1
    Comment actions Permalink
  • France

    Hi Karolina, 

    Welcome to the Box Community!

    I went ahead and created a ticket for you as well to help with your request in cancelling your trial account.

    For your reference, you may also follow the steps in this article on how to cancel your Box account: Canceling Your Box Account

    Kindly check your email for details and updates.
     
    Thanks for your patience!
    -1
    Comment actions Permalink
  • Carol Dieter

    Hello,

    Would you please assist me with cancelling my trial account?

    Thank you!

    0
    Comment actions Permalink
  • Renea Cotham

    I need to cancel my account as well. How do I do this. You guys seem to have made it impossible and then charge $600? I CANNOT AFFORD THIS!!! I need that transaction reversed ASAP!!!!

    0
    Comment actions Permalink

Post is closed for comments.