Collaboration report does not show all folders on the same level, does not show all levels

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  • France

    Hi Irin, 

    Welcome to the Box Community!

    Have you checked out this support article on Understanding Folder Permissions?
     
    This may be relevant to your problem with the next steps!
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  • irin

    Hi, I understand - permission levels on Box follow a "waterfall" design in which individuals only have access to the folder they are invited into and any subfolders beneath it. Box built- in Collaboration report was ran by admin – I assume it should go all levels deep and show all available folders on all levels – is it right? But it does not
    When I run similar report from our custom app ( as admin) I am getting full dataset, much more that original built-in report. I would like to figure out difference in login. 

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