Box Sync Setup failed

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Box User

• April 11, 2021 09:18

 

Hi there,

on my machine Windows 10 Pro,  ver 1909, trying to install BoxSync v4.0.8016 and getting error "Setup failed", 0x80070005 - access denied. There is a log file created.

can you assist please

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• 

  France

  • April 12, 2021 18:54
  • Edited

  Hi there, 

  Welcome to the Box Community!

  Can you make sure that your computer meets the requirements on this article to be able to install Box Sync?

  • https://support.box.com/hc/en-us/articles/360043697194-Installing-Box-Sync

  If your device met these requirements and you are still having issues installing Box Sync, you may reach out to our product support by clicking on the “Contact Support” link just above this page for further assistance.

  Best,

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