Welcome to the new Box Support website. Check out all the details here on what’s changed.

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2 comments

  • bx_dev2

    Are they on a paid Business or Enterprise Box plan? FTP is available to business and enterprise accounts — except trial accounts — for bulk migration of data. It is not available for personal accounts (free or pro). ->https://support.box.com/hc/en-us/articles/360043697414-Using-Box-with-FTP-or-FTPS 

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  • Santosh Bhosale

    Hello, 

    I am trying to upload the data to box folder for the client via filezilla. It is throwing me an error that 530 authentications failed. I did try resetting the password, but it did not work. 

    Could you please look into this?

    Thanks

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