Welcome to the new Box Support website. Check out all the details here on what’s changed.

Comments

5 comments

  • France

    Hi Christina, 

    Welcome to the Box Community!

    This will require our Cancellations team to work directly with you so I went ahead and created a ticket for you for an associate to help look into this.
     
    Kindly check your email for details and updates.
     
    Best,
    0
    Comment actions Permalink
  • Christopher Upchurch

    I have no idea how I got charge $63.96 when it was a monthly $20 cost. Please cancel this account and Refund my money

     

     

    Thank you.

    0
    Comment actions Permalink
  • Bill Larson

    I just cancelled my account. When I signed up I opted for a one time/one month account. You auto renewed me. I’d like a refund for January given I didn’t want to use the service any further

    0
    Comment actions Permalink
  • Patti Cucci

    I intended to add 1 seat and was charged for 5 seats.  Need to be refunded the difference asap. Please confirm.

    0
    Comment actions Permalink
  • Dawn Walters

    I intended to add 1 seat but was charged for 7 seats.  I only need one more not 7.  Need to be refunded the difference.  Please confirm.  Thank you.

    0
    Comment actions Permalink

Post is closed for comments.