copying a folder

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david luetchford

• May 08, 2021 19:57

I get a message:\

 

You cannot copy this folder because either the source or destination folder is currently locked by another operation.

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• 

  France

  • May 10, 2021 19:48

  Hi David, 

  Welcome to the Box Community!

   

  This would be something our Support team would like to investigate with you and may require specific account information.  

   

  It seems you already have an open ticket for this issue with our support department, please continue working with them and check your email for updates.

   

  Thanks for your patience and please comeback and let us know how it goes.

   

  Best,

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