Error Message while completing task

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Terri Fettinger

• May 17, 2021 15:48

Since May 13th, our team members have been receiving an error message that reads "An error has occurred while completing this task.  Please refresh the page and try again".  This message pops up when attempting to complete the task.  When we refresh the page, the task is completed.  

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  France

  • May 18, 2021 22:11

  Hi Terri, 

  Welcome to the Box Community!

   

  This would be something our Support team would like to investigate with you and may require specific account information.  

   

  It seems you already have an open ticket for this issue with our support department, please continue working with them and check your email for updates.

   

  Thanks for your patience and please comeback and let us know how it goes.

   

  Best,

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  ITAdmin81

  • May 19, 2021 13:36

  We are seeing the same error.  Any resolution?

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  Skyler Jeppson

  • May 19, 2021 19:50

  My users are also seeing this error. #following

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  Pj

  • May 20, 2021 19:02

  Same here - interested to hear a resolution.  They are also getting an error that "There was a problem loading the activity feed", and also "File activity items failed to load: Tasks".  Has there been any resolution to this?

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  Bart Corbusier B.CCO

  • May 25, 2021 10:30

  same in Belgium - following

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