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Error Message while completing task

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Terri Fettinger

Since May 13th, our team members have been receiving an error message that reads "An error has occurred while completing this task.  Please refresh the page and try again".  This message pops up when attempting to complete the task.  When we refresh the page, the task is completed.  

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5 comments

Date Votes
  • France

    Hi Terri, 

    Welcome to the Box Community!
     
    This would be something our Support team would like to investigate with you and may require specific account information.  
     
    It seems you already have an open ticket for this issue with our support department, please continue working with them and check your email for updates.
     
    Thanks for your patience and please comeback and let us know how it goes.
     
    Best,
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  • ITAdmin81

    We are seeing the same error.  Any resolution?

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  • Skyler Jeppson

    My users are also seeing this error. #following

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  • Pj

    Same here - interested to hear a resolution.  They are also getting an error that "There was a problem loading the activity feed", and also "File activity items failed to load: Tasks".  Has there been any resolution to this?

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  • Bart Corbusier B.CCO

    same in Belgium - following

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