No Office 365 License Assigned
I have a user who is signed into Office 365 but when she attempts to use Office apps in Box the system is telling her she has no license assigned. Yet she does.
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Hi Jeff,
Welcome to the Box Community!
The Box for office online integration requires that if you are an enterprise Box user, you must have a business Office 365 account to use this integration. If you are a free Box user, you can use the integration without a Microsoft Office Online account. Can you confirm that she has this type of account?
You can also review the requirements of this integration in this article: https://support.box.com/hc/en-us/community/posts/1500001194662-No-Office-365-License-Assigned
Best,
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