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  • France

    Hi Jeff, 

    Welcome to the Box Community!

    The Box for office online integration requires that if you are an enterprise Box user, you must have a business Office 365 account to use this integration. If you are a free Box user, you can use the integration without a Microsoft Office Online account. Can you confirm that she has this type of account?

    You can also review the requirements of this integration in this article: 



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