Jeff Norris
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Activity overview
Latest activity by Jeff Norris-
Jeff Norris commented,
I have just had this same issue. What I did to get around this obvious bug, is take an outside collaborator out of sharing, then make a copy of the document, (I was only able to open it after remov...
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Jeff Norris created a post,
Sharing .pst files
CompletedOur legal office is suddenly having issues using Box links to share folders that contain .pst files. The outside collaborator is unable to open the shared folders. Anyone else seeing this issue?
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Jeff Norris commented,
I have a user experiencing this same issue.
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Jeff Norris commented,
I am getting this same error now after being fine all day. Any file I open says Unable to Preview/Download. I try to Download and I get the Box message that the page does not exist. All files, all ...
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Jeff Norris commented,
It's very annoying that notifications are not sent on comments made on Word documents when they have been opened in the desktop app.
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Jeff Norris commented,
I have done this and have read additional documentation on this issue. Users are still not getting notifications for comments. What am I missing?
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Jeff Norris commented,
How are outside collaborators able to make comments? Does Allow Edits have to be clicked on in admin settings?
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Jeff Norris commented,
Is it possible for the person using "People with the link" and not having a Box account to comment on the shared document? If they download it and comment and save it, is that saved back to the sha...
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Jeff Norris created a post,
Using Google Forms with Box via Zapier
I have successfully created a Zapier Zap that sends a text file to a folder in Box. My issue is that I can't seem to figure out how to format it or simply copy the spreadsheet over to Box every tim...
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Jeff Norris created a post,
No Office 365 License Assigned
I have a user who is signed into Office 365 but when she attempts to use Office apps in Box the system is telling her she has no license assigned. Yet she does.