Welcome to the new Box Support website. Check out all the details here on what’s changed.

Giving other iOS apps access to Box files

New post

Comments

2 comments

  • France

    Hi Heath,

    Welcome to the Box Community!

    This will require our Box Support team to work directly with you, so I've submitted a case to Box Support on your behalf.

    You should be receiving an email confirmation shortly.
     
    Please come back and let us know how things go with support!
     
    Best,
    0
    Comment actions Permalink
  • Heath Raftery

    Alas, not very well. After the usual run around checking irrelevant or redundant things, they concluded that “since you are using a third-party application… we are unable to assist”. It’s hard to think of a use case for Box that doesn’t involve a third-party application, so I’m pretty disappointed.

    On another forum it was suggested that moving to iCloud is the answer. I’m really trying to avoid that, but appear to have reached an impasse, as trivial as it seems.

    0
    Comment actions Permalink

Please sign in to leave a comment.