Can not update because other user, save copy?
There are files I only use. XLSX. I have 365 on pc and iphone. Although PC is closed. I still get freuently taht when i try to load a file on my phone the message: can not update file because of other user, do you want to save a copy?
Question: 1: why? 2: what do do?
Cheers
Hans
-
Hi Hans,
Welcome to the Box Community!This would be something our Box Support team would like to investigate with you and may require specific account information.I've gone ahead and created a ticket for you so that an agent can work directly with you on looking into this. Please check your email for details.Thanks for your patience!Best,
Please sign in to leave a comment.
Comments
1 comment