Cannot access Box Link
AnsweredI cannot open this box link
I have an account with BOX and this link is sent from someone with an account with BOX. Why can't I open this link?
Best regards;
Gary Beneduci
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Hi Gary,
Welcome to Community and glad to help!
To ensure the right people have access to shared content, you can configure access controls on a Box Shared Link as follows:
- People with the link (public/open) - Anyone with the link can access the item and no Box account is required.
- People in your company - People within your same Box enterprise, and people who have a Box account with the same email domain, can access content.
- Invited people only - Only people who have been invited to the item (folder or file) can access the content.
You may contact the owner/sender of your shared link URL.
Hope it helps! Let us know if you have questions,
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