Box updates failed, logs are sent, and app recommended I open a support ticket
Completed
Hi
When opening computer today Box had an error , suggested I send logs, I did. The message returned was to open a support ticket.
Linked to this - or not - I am unable to set expiration dates for shared links for a few months. I set the shared link, chose the date in the far future (years from now) then the next day the link is expired.
Please help.
Miruna
@miruna on slack, if this works better
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Hi Miruna,
Welcome to Box Community and glad to help!
We would like to help troubleshoot your issue and let me open a ticket. Someone from Product Support will get in touch shortly.
By the way, we've removed your personal information from this post and going forward, please refrain from posting your personal details in the forum.
Stay well and thanks for posting!
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