Welcome to the new Box Support website. Check out all the details here on what’s changed.

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1 comment

  • Rona

    Hi Richard, 

    Welcome to Box Community and glad to help! 

    You may contact your main Admin to run a folders and files report. This way you'd be able to identify your missing file's path. 

    Also, know your main Admin by going to box.com> Account Settings> Admin Contact

    Hope it helps! Let us know if you have further questions. 

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