Welcome to the new Box Support website. Check out all the details here on what’s changed.

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1 comment

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  • Rona
    • Edited

    Hi Kathleen, 

    Welcome to Box Community and glad to help! 

    To  easily create a new folder, you can go to this article and follow the steps. Meanwhile, if you're having trouble creating new folders kindly reach out to your main Admin, there could a global settings that needs to be reconfigured. 

    Find out who your main Admin by going to box.com> Account Settings> Admin Contact

    Hope it helps, 

    Stay well and Happy Weekend! 

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