billing problem

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Venu Banda

• March 29, 2023 15:30

You have my credit card on file .. not sure why the charges are not going through. The invoices on bills for Feb & Mar are showing as "unpaid". Is there a problem with charging the card?

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  Rona

  • March 29, 2023 22:33

  Hi Vena, 

  Welcome to Box Community and glad to help! 

  You may reach out to our Billing folks to get an update with your recent payments, please open your ticket through this support link. 

  Hope it helps!

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