Can't get box to work even after manually resetting box drive

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Matt Gillespie

• April 01, 2023 20:00

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  Rona

  • April 04, 2023 22:59
  • Edited

  Hi Matt, 

  Welcome to Box Community and glad to help! 

  You may go ahead and uninstall your Box Drive application and restart your machine. 

  As soon as your machine booted up, please reinstall Box Drive here. And if the issue persist, please reach out to our Support team via support.box.com. 

  Hope it works!

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