Access Issue with Shared Video Link on Box.com

I hope this message finds you well. I am experiencing an issue with accessing a shared video file on your platform and kindly request your assistance.

A staff member from The University of Texas at Dallas shared a video link for a New Graduate Student Orientation with me. However, when I tried to access the video using my UTDallas account (HXF220014), I received the following message: "This shared file or folder link has been removed or is unavailable to you."

Here is the video link:

I have already contacted the staff member who provided the link, and they were unsure of the reason for this issue. They suggested using the slides instead, but I would still like to access the video if possible.

Could you kindly help me resolve this issue or provide guidance on how to access the video?

Thank you for your time and assistance.

Rona

April 05, 2023 20:48
Edited

Haoyu,

Welcome to Box Community and glad to help!

Upon checking, your Shared Link URL may have been removed or has expired. Please contact the Owner/Sender of this Shared Link and have the user to re-create a new Shared Link for his/her content.

Also, I have removed your Shared Link URL and going forward, please refrain from posting your personal data such as your Shared Link URL to keep your content private and secured.

Stay well!

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