Cannot receive box update notifications

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Jeff bemis

• April 10, 2023 18:28

Hello,

 

I changed my notification settings to allow for all, I am still not receiving emails when documents are added to boxes that I am listed an editor on. 

 

Can someone help?

 

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• 

  Rona

  • April 11, 2023 22:51
  • Edited

  Hi Jeff, 

  Welcome to Box Community and glad to assist! 

  Please make sure your email notifications are set accordingly and for more information, please read this article. 

  If your Account Settings or Folder Settings are configured correctly, you may be expriencing email notifications issue and here's our recommended troubleshooting steps.

  Hope it helps! 

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