Please disconnect my card with my account and also cancel my subscription immediately.

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Mario Celmo

• April 14, 2023 17:58

Please disconnect my card with my account and also cancel my subscription immediately.

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  Rona

  • April 18, 2023 21:01

  Hi Mario, 

  Welcome to Box Community and glad to help!

  Please be informed that any requests for cancellations, downgrades, or seat decreases can be emailed directly to cancel@box.com. All other billing-related inquiries can be sent to billing@box.com. A member of our team will reach out as soon as possible to assist you!

  Hope it helps! 

   

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