Please disconnect my card with my account and also cancel my subscription immediately.
AnsweredPlease disconnect my card with my account and also cancel my subscription immediately.
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Hi Mario,
Welcome to Box Community and glad to help!
Please be informed that any requests for cancellations, downgrades, or seat decreases can be emailed directly to cancel@box.com. All other billing-related inquiries can be sent to billing@box.com. A member of our team will reach out as soon as possible to assist you!
Hope it helps!
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