Password Protected Files

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Brian Murphy

• April 21, 2023 18:40

I can't open or download any of the files in my account as they are password protected...I have been provided with the password but it is not giving me the option to enter a password?

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  Aira

  • April 25, 2023 13:01

  Hi there, 

  Welcome to the Box Community! 

  For me to check, may I please have the screenshot of what it looks like on your end? 

  Looking forward in assisting you. 

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  Aaron

  • April 27, 2023 22:46

  i keep sharing my links with people and it requires a password. does box not have a number to help?

   

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