Need my storage spaxe re-calculated

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Mark Bach

• May 02, 2023 19:52

The account shows that I am running low but the # of files/folders I have is way lower than the indicated size. This happened once before so could someone run the script to re-set the account room available?

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  Rona

  • May 02, 2023 22:14

  Hi Mark,

  Welcome to Box Community and glad to help! 

  Glad that you've joined this forum. Great news! We've ran the script to correct your file and folder counts. To check log in to box.com> Account Settings> Used Storage. 

  Also, if you find inaccuracies to your storage count as shown, please let us know to help you fix it. 

  Hope it helps! 

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  Mark Bach

  • May 02, 2023 22:30

  That was fast and VERY helpful

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  Mark Bach

  • August 20, 2024 21:59

  Need this fixed again please

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