Changing Administrator

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Tracy Rye

• May 03, 2023 18:03

My organization has an account and I will be leaving my role soon and would like to formally make my co-administrator the administrator for our account.

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  Rona

  • May 04, 2023 21:03

  Hi Tracy, 

  Welcome to Box Community and glad to help! 

  You may follow these steps to transfer the Admin privileges:

  Note

  This task can be performed only by the current Box admin for your organization, logged in as the Box admin.

  1. While logged in as your organization's Box account Admin, go to Admin Console > Users and Groups.
  2. Click the Managed Users tab.
  3. Click your Admin account in the list of users (it will have the value Admin in the Role column).
  4. In the Role and Access Permissions section, click Edit.
  5. In the Role field, click the Change Account Admin link.
  6. In the Select Your Role field, select a new role. You can either set yourself to be a Co-Admin, which will allow you to retain some administrative control of the account, or as a general user on the account, which will remove your access to the Admin Console.
  7. In the New Admin field, enter the name of the managed user that will be the new Box account administrator.
  8. Click Save.

  The existing administrator will receive an email notification to verify the change. The admin transfer will not occur until verified by the existing admin.

  Hope it helps! 

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