Account storage error

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sipl spt

• May 04, 2023 09:37

hello, 

My storage space is not correct. I have used only up to a maximum of 4GB but it is showing more than 9GB. It will now reach the Account storage limit. Please do the needful.

Thank you

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• 

  Rona

  • May 04, 2023 16:23

  Hi there,

  Welcome to Box Community and glad to help! 

  Glad that you've joined this forum. Great news! We've ran the script to correct your file and folder counts. To verify this, log in to box.com> Account Settings> Used Storage. 

  Going forward, if you find inaccuracies to your storage count as shown, please let us know to help you fix it. 

  Hope it helps! 

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