Shows max storage limit reached but can't figure out how?

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Chris Guffey

• May 05, 2023 11:55

Is there anyway to verify file size by folder?  My account is showing I've maxed out my storage limit but best I can tell I should be using a fraction of my overall limit and can't figure out what I have that may be taking up so much space?

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  Chris Guffey

  • May 05, 2023 18:13

  Anyone else ran into this issue?

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  Rona

  • May 05, 2023 23:31

  Hi Chris,

  Welcome to Box Community and glad to help! 

  Glad that you've joined this forum. Great news! We've ran the script to correct your file and folder counts. To verify this, log in to box.com> Account Settings> Used Storage. 

  Going forward, if you find inaccuracies to your storage count as shown, please let us know to help you fix it. 

  Hope it helps! 

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