Can't Access Shared Documents
AnsweredMy profile has been given access to a certain folder and excel sheets today - I was able to open them initially but now no longer can access?
I get a 'no longer available to you' when the client have shared it twice now.
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Hi Aisling,
Welcome to Box Community and I’m here to help!
Are you accessing this folder using shared link? If yes, please make sure that the Sender/Owner of this shared link has enabled the correct access type.
To ensure the right people have access to shared content, you can configure access controls on a Box Shared Link as follows:
- People with the link (public/open) - Anyone with the link can access the item and no Box account is required.
- People in your company - People within your same Box enterprise, and people who have a Box account with the same email domain, can access content.
- Invited people only - Only people who have been invited to the item (folder or file) can access the content.
Hope it helps!
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