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Box Status

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2 comments

Date Votes
  • Rona

    Hi Vin, 

    Welcome to Box Community and glad to help! 

    Here's how you can change your Admin: 

    Note

    This task can be performed only by the current Box admin for your organization, logged in as the Box admin.

    1. While logged in as your organization's Box account Admin, go to Admin Console > Users and Groups.
    2. Click the Managed Users tab.
    3. Click your Admin account in the list of users (it will have the value Admin in the Role column).
    4. In the Role and Access Permissions section, click Edit.
    5. In the Role field, click the Change Account Admin link.
    6. In the Select Your Role field, select a new role. You can either set yourself to be a Co-Admin, which will allow you to retain some administrative control of the account, or as a general user on the account, which will remove your access to the Admin Console.
    7. In the New Admin field, enter the name of the managed user that will be the new Box account administrator.
    8. Click Save.

    Please head over to this article for more details. 

    Thanks for posting! 

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  • Vin Quach

    Is there a customer service we can call?

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