Storage Usage In My Account Is Incorrect

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Denhkej

• May 07, 2023 01:14

As my box account was getting full, I have been deleting files. However, nothing is changing in my settings  Can you please run a script to update my storage to correct this so I can continue to use my Box account? Thanks! 

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  Keita Matsubara

  • May 07, 2023 06:45

  my account same.

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  Rona

  • May 08, 2023 22:40

  Hi there, 

  Welcome to Box Community and glad to help! 

  Glad that you've joined this forum. Great news! We've ran the script to correct your file and folder counts. To verify this, log in to box.com> Account Settings> Used Storage. 

  Going forward, if you find inaccuracies to your storage count as shown, please let us know to help you fix it. 

  Hope it helps! 

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