Free storage error

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Diana Gilbert

• May 07, 2023 15:14

Hi Box Team, After removing files from my account the free storage amount isn't correct, please check and fix.

Thanks Diana

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  Rona

  • May 08, 2023 22:41

  Hi Diana, 

  Welcome to Box Community and glad to help! 

  Glad that you've joined this forum. Great news! We've ran the script to correct your file and folder counts. To verify this, log in to box.com> Account Settings> Used Storage. 

  Going forward, if you find inaccuracies to your storage count as shown, please let us know to help you fix it. 

  Hope it helps! 

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