Incorrect Storage being used

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Sigma Andromeda

• May 09, 2023 03:36

Please run a script to recalculate used storage on my account as it's wrong.

Also please consider adding a button on the Account Settings page to do it myself.

Thank you!

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  Sigma Andromeda

  • May 10, 2023 17:17

  Any luck?

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  Rona

  • May 10, 2023 22:29

  Hi there, 

  Welcome to Box Community and I’m here to help!

  Glad that you've joined this forum. Great news! We've ran the script to correct your file and folder counts. To verify this, log in to box.com> Account Settings> Used Storage. 

  Going forward, if you find inaccuracies to your storage count as shown, please let us know to help you fix it.

  Hope it helps! 

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  Sigma Andromeda

  • May 11, 2023 00:33

  Thank you!

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