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Adding Co-Admin

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Naresh Bansal

I am an admin, and I am attempting to make a managed user a co-admin, but I receive the following pop-up:

"Admin and Co-admin roles must use a verified domain for the primary and secondary email address. Please try again."

How do I verify this individual's domain so that they can be a co-admin?

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  • Rona

    Hi Naresh, 

    Welcome to Box Community and I’m here to help!

    Here's your complete guide to verify your domain. 

    Hope it helps! 

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  • FranklinPOC

    What if I don't have access to my domain (so I can't verify it).  this wasn't a criteria in the past.

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