Adding Co-Admin

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Naresh Bansal

• May 09, 2023 18:18

I am an admin, and I am attempting to make a managed user a co-admin, but I receive the following pop-up:

"Admin and Co-admin roles must use a verified domain for the primary and secondary email address. Please try again."

How do I verify this individual's domain so that they can be a co-admin?

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  Rona

  • May 10, 2023 18:52

  Hi Naresh, 

  Welcome to Box Community and I’m here to help!

  Here's your complete guide to verify your domain. 

  Hope it helps! 

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  FranklinPOC

  • August 14, 2023 21:20

  What if I don't have access to my domain (so I can't verify it).  this wasn't a criteria in the past.

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