My shared link can not be opened by others

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Jonas Davalga

• May 17, 2023 07:23

Hi,

I have shared a file link with the customer and he cannot open the link :(

Before it worked fine and now it doesn't

Jonas

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  Nate

  • May 17, 2023 16:58

  Just checking that you a) made the shared link viewable by "People with the link" and b) it hasn't expired.

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  Rona

  • May 18, 2023 14:31

  Hi Jonas, 

  Welcome to Box Community and I’m here to help!

  Thanks for your input, Nate!

  Also to further explain this to you, kindly visit this article. 

  Thanks for posting!

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