Canceling Account

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Neil McIrvin

• May 23, 2023 22:55

Please cancel my account - I tried cancelling thru your system but it said there was an error.  Please take care of this.  Thanks

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  Rona

  • May 24, 2023 14:52

  Hi Neil, 

  Welcome to Box Community and I’m here to help!

  You can use the self-serve option to end your Box subscription, you may follow the instructions here according to your account type. Meanwhile, if you prefer to work with our team, please contact our Cancellation team via cancel@box.com.   

  Thanks for posting! 

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