No space available even after deleting

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Michelle van As

• May 24, 2023 09:27

Good day,

I have deleted quite a few files and still I do not see a change in the space available.

Kindly assist.

Thank you,

Michelle

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• 

  Rona

  • May 24, 2023 16:23

  Hi Michelle, 

   

  Hi there,

  Welcome to Box Community and glad to help! 

  Glad that you've joined this forum. Great news! We've ran the script to correct your file and folder counts. To verify this, log in to box.com> Account Settings> Used Storage. 

  Going forward, if you find inaccuracies to your storage count as shown, please let us know to help you fix it. 

  Hope it helps! 

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  Michelle van As

  • June 12, 2023 08:21
  • Edited

  Good day, I am still getting notifications that my storage space is running out. Showing I have 848.4MB left, but in the left hand corner on the bottom it shows I am on 9.3GB of 10GB. Please run your script.

  Thank you,

  Michelle

  

  

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  Box User

  • September 28, 2023 13:33

  after deleting files my remaining data still shows the same

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