Welcome to the new Box Support website. Check out all the details here on what’s changed.

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  • Ann

    Hi Pancha, 

    Welcome to Box Community! Let me see what I can do to help.

    You can manually restore any file or folder in your trash

    To restore or permanently delete specific items in Trash:

    The steps below apply whether you’re selecting from search results or from all Trash items.

    1. Hover to highlight the row of the item you want. The More Options ellipsis () displays.
    2. Click the ellipsis (...).  Then: 
      • To return the item to its original location in Box, click Restore.
      • To delete the item permanently, click Delete.
    1. At the prompt, click Okay.

    Note: Make sure you filtered to Items I deleted, this displays all items you have deleted, regardless of who created or owns the item.

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