Please fix storage size

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M IB

• May 28, 2023 22:49

Deleted ll files, free storage did not increse, pls run the script to fix it! Thx

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  Gerard Stam

  • May 29, 2023 04:42

  I agree, mine is saying 9.6GB used yet total of stored files is less than 1.5GB

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  Rona

  • May 29, 2023 14:51

  Hi there, 

  Welcome to Box Community and glad to help! 

  Glad that you've joined this forum. Great news! We've ran the script to correct your file and folder counts. To verify this, log in to box.com> Account Settings> Used Storage. 

  As always, don't hesitate to contact our team if you find inaccuracies to your storage count as shown and we'd love to further assist. 

  Also, we did the same for Gerard's. 

  Hope it helps! 

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