How do I get the space back free?

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Joanna Huertas Parrales

• May 29, 2023 17:26

I have deleted many files and emptied the trash, but the storage is still the same, please help I need more space.

 

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  Daddy Ar

  • May 29, 2023 20:27

  my space is full too and i already deleted all my files

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  Rona

  • May 29, 2023 23:28

  Hi Joanna, 

  Welcome to Box Community and glad to help! 

  Glad that you've joined this forum. Great news! We've ran the script to correct your file and folder counts. To verify this, log in to box.com> Account Settings> Used Storage. 

  As always, don't hesitate to contact our team if you find inaccuracies to your storage count as shown and we'd love to further assist. 

  Also, we did the same for Daddy  Ar's. 

  Hope it helps! 

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