I've deleted the data, but it says I'm out of storage, could you fix it?

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Box User

• June 02, 2023 08:39

Could you fix my Storage. I've deleted so much files but still show ”67.5GB out of 50GB used” .

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  Rona

  • June 05, 2023 21:50

  Hi there, 

  Welcome to Box Community and glad to help! 

  Glad that you've joined this forum. Great news! We've ran the script to correct your file and folder counts. To verify this, log in to box.com> Account Settings> Used Storage. 

  Going forward, if you find inaccuracies to your storage count as shown, please let us know to help you fix it. 

  Hope it helps! 

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