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Error code "this workbook couldn't be opened because the file format may not be matching with the file extension"

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Rebecca Schuck

this workbook couldn't be opened because the file format may not be matching with the file extension...

 

What is this and how do I fix this?? 

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  • Rona

    Hi Cheyenne, 

    Welcome to Box Community and glad to assist! 

    Can you please attach a screenshot of your error to get a closer look? 

    We'd love to hear back from you! 

     

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