Can you recalculate my storage space?

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Box User

• June 04, 2023 09:16

Hi.
Can you recalculate my storage space please?
File deletions almost never free up space, so every 2 weeks it's full.

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  Rona

  • June 06, 2023 22:54

  Hi there, 

  Welcome to Box Community and glad to help! 

  Glad that you've joined this forum. Great news! We've ran the script to correct your file and folder counts. To verify this, log in to box.com> Account Settings> Used Storage. 

  Going forward, if you find inaccuracies to your storage count as shown, please let us know to help you fix it. 

  Hope it helps! 

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