Product Guides are now available in the beta release of the redesigned, AI-powered docs.box.com. Check out all the details on what's changed.

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  • Rona

    Hi Mayra, 

    Welcome to Box Community and glad to assist! 

    It appears that you've already addressed this with our Billing folks. For clarifications, you can also contact them through billing@box.com.

    Thanks for posting! 

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