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Unable to download

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Angliss Digital Ambulance PCR

Hi there, 

We are unable to view or download the files. It comes up with error message 

"We’re sorry, the preview didn’t load. This document may be protected."

This keeps happening, even after problem seems to be resolved. 

 

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2 comments

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  • Rona

    Hi there, 

    Welcome to Box Community and glad to help! 

    To help fix your issue, 

    • Please clear your browser's cache and cookies, here's how. 
    • Is this recurring in all files or just this file?
    • Could you check with the owner if this is a password protected file?
    • Use a different machine/network connection/browser. 

    Hope it helps! Let us know how it goes. 

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  • Antonio Iaccino

    This service is unreliable.  None of the suggested fixes work either.  Doesn't bode well for the longevity of "Box"...as people will just move to something that works.

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