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Cant Share A File

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Mary Gilbank

I shared a file with multiple people - some got immediate access, and some were pending. Those that are pending are unable to utilize the link to see the box file. How do I give them permission? How do I allow them to see it?

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  • Rona

    Hi Mary, 

    Welcome to Box Community and glad to help! 

    Is there an error when they try to access the shared Box file? If yes, could you attach a screenshot here? 

    We'd love to further assist! 

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